Jayne's Story | Regis University

Reaching a New Goal Meant Earning a New Degree

"In today's world, you need a postgraduate degree, and I felt there was a lot more I could learn to stretch myself. I had thought about getting my MBA, but not at my previous school. As luck would have it, one of my coworkers asked me if I wanted to come to an orientation program at Regis University about the M.S. Health Services Administration program. It was like a light bulb went off: it was the right program for me."

Jayne Keller decided she wanted more from her career and went for it. With more than a decade of experience in long-term care and senior living, she had seemingly hit her peak. She was an executive director of a nursing home that served almost 120 older adults, with 200 employees reporting to her. After being in the organization for a long time, Jayne noticed that the pay raises, responsibilities and opportunities became incremental. That’s when she decided she wanted more: a new goal and a new target. She was able to discover and achieve that with an M.S. Health Services Administration from Regis.

Jayne Keller decided she wanted more from her career and went for it. With more than a decade of experience in long-term care and senior living, Jayne had seemingly hit her peak. She was an executive director of a nursing home that served almost 120 older adults, with 200 employees reporting up to her. But Jayne was noticing that, after being in an organization for a long time, the pay raises, responsibilities—opportunities—become just incremental. That’s when she decided she wanted more: a new goal, a new target. She was able to discover and achieve that with an M.S. in Health Services Administration from Regis.

Confidence as a Key Outcome

Beyond academics, Regis instills confidence in their students to further their skills in their career.

“The program offers a range of great courses designed to improve management and administrative skills, leadership, organizational ethics, etc. But it was the program’s business focus — several classes on finance and accounting — that truly built my confidence. I used to say that understanding financials was my weakest area as a young professional. Now, I think it's one of my strongest.”

Small Classes, Big Community

"Beyond the great courses, the small class size at Regis was ideal. My peers came from such diverse backgrounds, including hospice care, family health, renal care, senior living and more, which facilitated great information exchange and knowledge sharing.”

And because she had more real-world experience than most people in the program, Jayne was happy to have the opportunity to mentor. She helped educate her classmates about senior living, especially about its many stereotypes and misunderstandings.

A Regis Degree Opened Doors

"Today, I'm the Chief Operating Officer of Christian Living Communities and I oversee 13 communities in three states that cover different types of senior living needs: independent, assisted, memory support and skilled nursing.”

Jayne’s experience at Regis gave her confidence and brought value to what she does professionally. The M.S. in Health Services Administration program exposed her to a higher level of learning than a standard MBA would have.

“My education provided me with insight into many different areas such as the business side of health services management, theory and practice, research and more.”

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